Your Central Iowa Experts for

HEATING,
COOLING &
PLUMBING SYSTEMS

At Roberts Heating, Cooling and Plumbing, we offer expert and timely repair and installation of heating, cooling, geothermal systems, and plumbing.

home bg

Your Central Iowa Experts for

HEATING, COOLING & PLUMBING SYSTEMS

At Roberts Heating, Cooling and Plumbing, we offer expert and timely repair and installation of heating, cooling, geothermal systems, and plumbing.

Roberts has done numerous jobs for myself and family. They are all always very professional and knowledgeable. They always also take the time to answer all questions and explain things to you in a timely manner. This company does great work and they are good people too! I would definitely recommend them to anyone looking for a reputable company. I would give more than five stars if I could!!!
Dan McGhee`
Dan McGhee`
16:06 24 Aug 17
These guys did a great job getting a new AC installed when we were in a bind. Very knowledgeable and straight forward about our options. Explained the situation in an easy to understand manner and made the decision process very simple. Cannot say I was treated the same by other HVAC companies. I will recommend and use Roberts going forward.
Luke Beeler
Luke Beeler
22:13 05 Oct 17
We hired Roberts' to replace an existing geothermal unit. They are very friendly, extremely knowledgeable, on time, and conscientious. They had to remove an existing furnace carrying it upstairs through tight quarters, through our kitchen, then carrying the new unit through the same tight quarters. There were 4 men here to remove the old furnace and to replace the new one. They did all this without scratching a wall, appliance, or floor. They have quality products, and do excellent work. I would highly recommend them!
Sandy McCullough
Sandy McCullough
19:53 25 Feb 17
We have used Roberts twice, once for a repair at our previous residence, and another to purchase a new A/C system at our current home. Both times the technitions seemed knowledgeable and friendly.With the new A/C unit, Roberts calculated that our old 4-Ton Lennox R22 unit may have been a bit too large and suggested a Ruud 3.5-Ton, 13.5 SEER, R410a unit to aide with dehumidification. After doing some due diligence, we agreed to purchase the new unit and scheduled the installation for the next week. The two installers had the old unit pulled and the new unit installed in about six hours, even with having to thread the new lines through a finished basement ceiling (although one access hole had to be cut where the lines exit the basement). Installers were friendly and personable, and tolerated me looking over their shoulders the whole time. For you technical folks, they properly purged the system with dry nitrogen and evacuated the it down to 350 microns. Since it had been raining, they could only install a partial charge, but came back the next day to take their final readings and dial-in the final charge with the proper amount of refrigerant.Overall, we are pleased with the installation and were pleasantly surprised with the installation of a slightly better coil, done by Robert's at no extra cost to us. Apparently, the warehouse was out of standard-efficiency coils and Roberts substituted the high-efficiency version on their dime. With the better coil, we were able to achieve 14.0 SEER, putting us at the next higher level of efficiency which, in turn, qualified us for a slightly better rebate from Mid-American Energy.Roberts "checked all our boxes" and we have no qualms giving them our recommendation.
Stuart Heitshusen
Stuart Heitshusen
05:14 04 Sep 17
Called Roberts @ 11 am and told them our AC was not working. It was a 90 degree day and I thought I would be told it would be a couple days before they could get here. I was blown away, they told me they would try and get here the same day, and that is EXACTLY what they did. Their tech had the problem diagnosed & repaired in no time. Good old fashioned service.
Steve Miller
Steve Miller
07:05 06 Jun 17
We came home from vacation to a very cold house with leaking pipes from being frozen. The Roberts team was very efficient and completed installing a new furnace as well as re-plumbing a large area of our house in less than a day. My thanks goes out to Andy and his crew, Cory, Kyle and Ben. They are all hard workers and very knowledgeable.
Mary Weaverling
Mary Weaverling
22:10 23 Feb 18
Great job, reasonably priced. Roberts installed new water heater and gas furnace. Staff were polite, helpful and professional. HIghly recommend.
pamela summers
pamela summers
16:14 13 Mar 18
Definitely recommend using Roberts Heating, Cooling and Plumbing. Great process and follow through. We had two properties in need of new furnace and air units. A bonus for us was we had some plumbing issues that needed to be addressed and they were able to take care of it while they were there. High Integrity company.
Ryan Brooks
Ryan Brooks
14:19 06 Apr 18
After having several quotes I am very pleased that I went with Roberts. Excellent service. They installed new heating and ac units in both our home and rental house. I would highly recommend them.
Barry Burrell
Barry Burrell
20:10 18 Apr 18
We've depended on Roberts for years, so when we decided to do a total bathroom remodel, we knew we wanted to hire them. Pictured is the "before" and "after." Amazing, huh?! And it was done with the utmost professionalism, workmanship and attention to detail--on time and within budget! We couldn't be happier.
Jennifer Fee
Jennifer Fee
22:55 24 Apr 18
We called for a quote on a new air conditioner system, and after the salesman inspected our broken old compressor, he quoted a price that was very reasonable, and replacement of a furnace wasn't necessary. We set up a time for the installation for tomorrow. By lunch, installation was moved up to this afternoon. Three hours later we have air conditioning again. Installation was very good, and the gentleman doing the installation know what they're doing. Very pleasant experience.
Mary Wacome
Mary Wacome
03:15 10 May 18
Roberts' staff is great! Friendly, efficient, prompt and thorough. We've used them several times for A/C installs and maintenance and plumbing issues. Highly recommend them!
Kathy Zehr
Kathy Zehr
18:50 23 May 18
Our luck, air quit working right before the Memorial Day weekend. Camper couldn't keep up, so called Roberts and Andy brought a portable AC unit for us to use. Alex and Ryan able to install two days later. They did an excellent job! Wonderful to work with!!
Laurie M
Laurie M
21:58 05 Jun 18
This company is Amazing! Awesome guys! Thanks Andy! They installed new air and furnace for us last year.Today they did some plumbing for us ! Definitely referring this company to folks! THANKS AGAIN!
Tina Lynn
Tina Lynn
18:22 19 Jun 18
Andy and his team were AMAZING! Our AC went out on Monday. After calling a couple of places who couldn't get into our home until Friday for a quote, Andy came out 15 minutes after I called him! We had a new AC put in on Friday. Great prices, and the install guys also went above and beyond by taking a 2nd look at the furnace while doing the install. They also looked at some other items to let us know what may be needed in the future.
Sarah Woo
Sarah Woo
17:23 22 Jun 18
Grateful for prompt and professional service. After losing appliances to the flood, Andy Roberts and crew worked diligently to have our water heater installed in one day, our AC temporarily running, and our furnace and AC installed within a week. In a time of great need around the city, Roberts HCP really came through for us. Pleased with helpful, friendly and tidy staff.
Amahia Mallea
Amahia Mallea
02:48 25 Jul 18
If you are looking for someone to treat you like family and give it to you straight, these are your people!It had been recommended by another local company to replace our furnace because the needed repair would be $1400-1500. Andy showed up, made a call to find the part (and it was clear he had a solid relationship with the company providing the part), and provided a quote for significantly less. We later found out this competitor paid their service people sales commission so it was very advantageous for him to inflate the repair price to make a new unit sale.The next day Cory fixed us right up. And here is where is gets good! The door handle heading into the room with the furnace was loose. Cory just fixed it. How is that for amazing service and treating their customers like family.We will never call another heating/cooling company again!
Alexis Wood
Alexis Wood
23:46 25 Jul 18
Can't thank Andy and Alex and staff for helping on our kitchen remodel. Very professional and courteous. Alex, Andy P, Corey and Chad all went out of their way to fix our issues. Cleaned up and our kitchen is back together again. Can't say enough about this locally owned company!! They will remain in our "contact" file!
Jesse Moreno
Jesse Moreno
18:46 14 Sep 18
I just recently had Roberts Heating & Cooling install a new furnace in my home. They are by far, in my opinion, the best that's out there. This install far exceeded my expectations! Sure easy to work with, from the estimate that Andy R. gave me to the installation completed by Andy P. and Marcus. The paid attention to every detail. Couldn't be more pleased with this company! Thanks guys!!!
Russ Johnson
Russ Johnson
01:42 15 Sep 18
Andy and team are absolutely fantastic to work with. Not only is their pricing fair but their attention to customer satisfaction is amazing. If you're in the market for new equipment or service of existing, you will not find better. I highly recommend them.
Terry Miller
Terry Miller
13:58 18 Sep 18
The whole team is absolutely wonderful to work with. They make a reminder call for seasonal checks, notify me when they are close to my home and are always courteous, professional and polite. We had trouble with our furnace last winter and they came immediately . Very happy with Roberts. Great company
Chris Parker
Chris Parker
14:25 28 Sep 18
The work was done on my furnace. I called Roberts on Monday saying that my furnace was not working they came out that same day and told me it was a board that was bad. They said they would be back the next day to fix it. It was not until Thursday when they did fix it. Also I looked up the prices on the parts they replaced and it was 300.00 for parts but they charged me 958.82 for all the work. I think that is just way overpriced!!! I will never go back to them ever!!!!! I tried to keep my money local and to a small company but I will never do that again. Very upset!!! Lesson learned..
Sam johnson
Sam johnson
11:19 19 Oct 18
Installed new heat, AC, water heater and MSC plumbing. Arrived promptly, courteous. Enjoyed working with Andy R, Michelle and their techs. Very knowledgeable and great prices! Highly recommended!
Kimberly Davis
Kimberly Davis
21:34 02 Oct 18
I have been a happy customer for over ten years. When I moved to my present home nine years ago, I had Roberts install a new furnace and a new air conditioner. I was happily surprised at the reasonable cost. Since then, I have them check each at the beginning of its season. They also have helped me with plumbing work. I definitely depend on them, and they always have made me happy! Kudos to all of them, maybe especially to Kory Kahrs who has done all the checkups in the last few years! Their customer service on the phone is wonderful! Five stars for sure!
Barbara Trieff
Barbara Trieff
16:14 25 Oct 18
I just recently had Roberts Heating & Cooling install a new furnace in my home. They are by far, in my opinion, the best that's out there. This install far exceeded my expectations! Sure easy to work with, from the estimate that Andy R. gave me to the installation completed by Andy P. and Marcus. They paid attention to every detail. Couldn't be more pleased with this company! Thanks guys!!!
Russ Johnson
Russ Johnson
19:01 17 Sep 18
We recently had our whole HVAC system replaced in the house we moved to, so this is my second experience replacing an HVAC system. I was very happy with Robert’s service and price. They are professional and do quality work and leave the house as clean as when they arrived. They had the whole system replaced and operational before the end of the work day. They are also very responsive to questions.We had three companies come out to bid for the project and I was most pleased with Robert’s. They are a trustworthy company that will sell what you need at a competitive price, and will not up sell to pad their profits.
Kevin Schlomer
Kevin Schlomer
17:19 28 Oct 18
What an awesome experience. This company contacted us to make an appointment to due an estimate. Follow up phone call to install and reminder phone call the day before to confirm. Day of installation arrived on time. Both guys were professional and install went smoothly. Demonstrated new thermostat, cleaned up and thanked us. Highly recommend this company
Nancy Schmitt
Nancy Schmitt
16:47 06 Nov 18
Kudos to Roberts Heating in Carlisle. My furnace started making big, bad noises in the night so I turned it off. Even tho they were busy, they squeezed me in and got it fixed. I’m warm and toasty again. Turned out it was caused by a loose screw. Nice young man who got this figured out saved me a big repair
Rebecca Clausen
Rebecca Clausen
00:24 09 Nov 18
I have been extremely happy with all of my interactions with this company. Knowing nothing about plumbing or heating/cooling I am always completely at the mercy of others. They always make me feel comfortable. Last month they were here to do my furnace check up but I also got my ‘wobbly’ toilet tightened up as a bonus. Yesterday afternoon I had a problem with my garbage disposal. I called and told them what I had experienced and said I needed a new one. Immediately I was asked if I preferred to have them see if it could be fixed. (It is at least a decade old). I was asked that same question when he arrived this morning. I really appreciate the fact that they are trying to do what is best for my situation and not just sell me something. It was put in quickly and cleanly. As a big bonus (as far as I’m concerned) was how my dog was treated. She knows a good person when she meets him.
Sue Sorden
Sue Sorden
17:16 16 Nov 18
My new furnace and air conditioning unit were replaced today. I am so pleased with the care, consideration and professionalism that truly describe my experience from start to finish (evaluation of my very old furnace/ac, recommended replacement, and getting the job done). The installation was on time, neat, and carefully completed. I’m very happy (thank you Roberts!) and I highly recommend.
Barbara Willey
Barbara Willey
23:37 06 Dec 18
Roberts has done numerous jobs for myself and family. They are all always very professional and knowledgeable. They always also take the time to answer all questions and explain things to you in a timely manner. This company does great work and they are good people too! I would definitely recommend them to anyone looking for a reputable company. I would give more than five stars if I could!!!
Dan McGhee`
Dan McGhee`
16:06 24 Aug 17
These guys did a great job getting a new AC installed when we were in a bind. Very knowledgeable and straight forward about our options. Explained the situation in an easy to understand manner and made the decision process very simple. Cannot say I was treated the same by other HVAC companies. I will recommend and use Roberts going forward.
Luke Beeler
Luke Beeler
22:13 05 Oct 17
We hired Roberts' to replace an existing geothermal unit. They are very friendly, extremely knowledgeable, on time, and conscientious. They had to remove an existing furnace carrying it upstairs through tight quarters, through our kitchen, then carrying the new unit through the same tight quarters. There were 4 men here to remove the old furnace and to replace the new one. They did all this without scratching a wall, appliance, or floor. They have quality products, and do excellent work. I would highly recommend them!
Sandy McCullough
Sandy McCullough
19:53 25 Feb 17
We have used Roberts twice, once for a repair at our previous residence, and another to purchase a new A/C system at our current home. Both times the technitions seemed knowledgeable and friendly.With the new A/C unit, Roberts calculated that our old 4-Ton Lennox R22 unit may have been a bit too large and suggested a Ruud 3.5-Ton, 13.5 SEER, R410a unit to aide with dehumidification. After doing some due diligence, we agreed to purchase the new unit and scheduled the installation for the next week. The two installers had the old unit pulled and the new unit installed in about six hours, even with having to thread the new lines through a finished basement ceiling (although one access hole had to be cut where the lines exit the basement). Installers were friendly and personable, and tolerated me looking over their shoulders the whole time. For you technical folks, they properly purged the system with dry nitrogen and evacuated the it down to 350 microns. Since it had been raining, they could only install a partial charge, but came back the next day to take their final readings and dial-in the final charge with the proper amount of refrigerant.Overall, we are pleased with the installation and were pleasantly surprised with the installation of a slightly better coil, done by Robert's at no extra cost to us. Apparently, the warehouse was out of standard-efficiency coils and Roberts substituted the high-efficiency version on their dime. With the better coil, we were able to achieve 14.0 SEER, putting us at the next higher level of efficiency which, in turn, qualified us for a slightly better rebate from Mid-American Energy.Roberts "checked all our boxes" and we have no qualms giving them our recommendation.
Stuart Heitshusen
Stuart Heitshusen
05:14 04 Sep 17
Called Roberts @ 11 am and told them our AC was not working. It was a 90 degree day and I thought I would be told it would be a couple days before they could get here. I was blown away, they told me they would try and get here the same day, and that is EXACTLY what they did. Their tech had the problem diagnosed & repaired in no time. Good old fashioned service.
Steve Miller
Steve Miller
07:05 06 Jun 17
We came home from vacation to a very cold house with leaking pipes from being frozen. The Roberts team was very efficient and completed installing a new furnace as well as re-plumbing a large area of our house in less than a day. My thanks goes out to Andy and his crew, Cory, Kyle and Ben. They are all hard workers and very knowledgeable.
Mary Weaverling
Mary Weaverling
22:10 23 Feb 18
Great job, reasonably priced. Roberts installed new water heater and gas furnace. Staff were polite, helpful and professional. HIghly recommend.
pamela summers
pamela summers
16:14 13 Mar 18
Definitely recommend using Roberts Heating, Cooling and Plumbing. Great process and follow through. We had two properties in need of new furnace and air units. A bonus for us was we had some plumbing issues that needed to be addressed and they were able to take care of it while they were there. High Integrity company.
Ryan Brooks
Ryan Brooks
14:19 06 Apr 18
After having several quotes I am very pleased that I went with Roberts. Excellent service. They installed new heating and ac units in both our home and rental house. I would highly recommend them.
Barry Burrell
Barry Burrell
20:10 18 Apr 18
We've depended on Roberts for years, so when we decided to do a total bathroom remodel, we knew we wanted to hire them. Pictured is the "before" and "after." Amazing, huh?! And it was done with the utmost professionalism, workmanship and attention to detail--on time and within budget! We couldn't be happier.
Jennifer Fee
Jennifer Fee
22:55 24 Apr 18
We called for a quote on a new air conditioner system, and after the salesman inspected our broken old compressor, he quoted a price that was very reasonable, and replacement of a furnace wasn't necessary. We set up a time for the installation for tomorrow. By lunch, installation was moved up to this afternoon. Three hours later we have air conditioning again. Installation was very good, and the gentleman doing the installation know what they're doing. Very pleasant experience.
Mary Wacome
Mary Wacome
03:15 10 May 18
Roberts' staff is great! Friendly, efficient, prompt and thorough. We've used them several times for A/C installs and maintenance and plumbing issues. Highly recommend them!
Kathy Zehr
Kathy Zehr
18:50 23 May 18
Our luck, air quit working right before the Memorial Day weekend. Camper couldn't keep up, so called Roberts and Andy brought a portable AC unit for us to use. Alex and Ryan able to install two days later. They did an excellent job! Wonderful to work with!!
Laurie M
Laurie M
21:58 05 Jun 18
This company is Amazing! Awesome guys! Thanks Andy! They installed new air and furnace for us last year.Today they did some plumbing for us ! Definitely referring this company to folks! THANKS AGAIN!
Tina Lynn
Tina Lynn
18:22 19 Jun 18
Andy and his team were AMAZING! Our AC went out on Monday. After calling a couple of places who couldn't get into our home until Friday for a quote, Andy came out 15 minutes after I called him! We had a new AC put in on Friday. Great prices, and the install guys also went above and beyond by taking a 2nd look at the furnace while doing the install. They also looked at some other items to let us know what may be needed in the future.
Sarah Woo
Sarah Woo
17:23 22 Jun 18
Grateful for prompt and professional service. After losing appliances to the flood, Andy Roberts and crew worked diligently to have our water heater installed in one day, our AC temporarily running, and our furnace and AC installed within a week. In a time of great need around the city, Roberts HCP really came through for us. Pleased with helpful, friendly and tidy staff.
Amahia Mallea
Amahia Mallea
02:48 25 Jul 18
If you are looking for someone to treat you like family and give it to you straight, these are your people!It had been recommended by another local company to replace our furnace because the needed repair would be $1400-1500. Andy showed up, made a call to find the part (and it was clear he had a solid relationship with the company providing the part), and provided a quote for significantly less. We later found out this competitor paid their service people sales commission so it was very advantageous for him to inflate the repair price to make a new unit sale.The next day Cory fixed us right up. And here is where is gets good! The door handle heading into the room with the furnace was loose. Cory just fixed it. How is that for amazing service and treating their customers like family.We will never call another heating/cooling company again!
Alexis Wood
Alexis Wood
23:46 25 Jul 18
Can't thank Andy and Alex and staff for helping on our kitchen remodel. Very professional and courteous. Alex, Andy P, Corey and Chad all went out of their way to fix our issues. Cleaned up and our kitchen is back together again. Can't say enough about this locally owned company!! They will remain in our "contact" file!
Jesse Moreno
Jesse Moreno
18:46 14 Sep 18
I just recently had Roberts Heating & Cooling install a new furnace in my home. They are by far, in my opinion, the best that's out there. This install far exceeded my expectations! Sure easy to work with, from the estimate that Andy R. gave me to the installation completed by Andy P. and Marcus. The paid attention to every detail. Couldn't be more pleased with this company! Thanks guys!!!
Russ Johnson
Russ Johnson
01:42 15 Sep 18
Andy and team are absolutely fantastic to work with. Not only is their pricing fair but their attention to customer satisfaction is amazing. If you're in the market for new equipment or service of existing, you will not find better. I highly recommend them.
Terry Miller
Terry Miller
13:58 18 Sep 18
The whole team is absolutely wonderful to work with. They make a reminder call for seasonal checks, notify me when they are close to my home and are always courteous, professional and polite. We had trouble with our furnace last winter and they came immediately . Very happy with Roberts. Great company
Chris Parker
Chris Parker
14:25 28 Sep 18
The work was done on my furnace. I called Roberts on Monday saying that my furnace was not working they came out that same day and told me it was a board that was bad. They said they would be back the next day to fix it. It was not until Thursday when they did fix it. Also I looked up the prices on the parts they replaced and it was 300.00 for parts but they charged me 958.82 for all the work. I think that is just way overpriced!!! I will never go back to them ever!!!!! I tried to keep my money local and to a small company but I will never do that again. Very upset!!! Lesson learned..
Sam johnson
Sam johnson
11:19 19 Oct 18
Installed new heat, AC, water heater and MSC plumbing. Arrived promptly, courteous. Enjoyed working with Andy R, Michelle and their techs. Very knowledgeable and great prices! Highly recommended!
Kimberly Davis
Kimberly Davis
21:34 02 Oct 18
I have been a happy customer for over ten years. When I moved to my present home nine years ago, I had Roberts install a new furnace and a new air conditioner. I was happily surprised at the reasonable cost. Since then, I have them check each at the beginning of its season. They also have helped me with plumbing work. I definitely depend on them, and they always have made me happy! Kudos to all of them, maybe especially to Kory Kahrs who has done all the checkups in the last few years! Their customer service on the phone is wonderful! Five stars for sure!
Barbara Trieff
Barbara Trieff
16:14 25 Oct 18
I just recently had Roberts Heating & Cooling install a new furnace in my home. They are by far, in my opinion, the best that's out there. This install far exceeded my expectations! Sure easy to work with, from the estimate that Andy R. gave me to the installation completed by Andy P. and Marcus. They paid attention to every detail. Couldn't be more pleased with this company! Thanks guys!!!
Russ Johnson
Russ Johnson
19:01 17 Sep 18
We recently had our whole HVAC system replaced in the house we moved to, so this is my second experience replacing an HVAC system. I was very happy with Robert’s service and price. They are professional and do quality work and leave the house as clean as when they arrived. They had the whole system replaced and operational before the end of the work day. They are also very responsive to questions.We had three companies come out to bid for the project and I was most pleased with Robert’s. They are a trustworthy company that will sell what you need at a competitive price, and will not up sell to pad their profits.
Kevin Schlomer
Kevin Schlomer
17:19 28 Oct 18
What an awesome experience. This company contacted us to make an appointment to due an estimate. Follow up phone call to install and reminder phone call the day before to confirm. Day of installation arrived on time. Both guys were professional and install went smoothly. Demonstrated new thermostat, cleaned up and thanked us. Highly recommend this company
Nancy Schmitt
Nancy Schmitt
16:47 06 Nov 18
Kudos to Roberts Heating in Carlisle. My furnace started making big, bad noises in the night so I turned it off. Even tho they were busy, they squeezed me in and got it fixed. I’m warm and toasty again. Turned out it was caused by a loose screw. Nice young man who got this figured out saved me a big repair
Rebecca Clausen
Rebecca Clausen
00:24 09 Nov 18
I have been extremely happy with all of my interactions with this company. Knowing nothing about plumbing or heating/cooling I am always completely at the mercy of others. They always make me feel comfortable. Last month they were here to do my furnace check up but I also got my ‘wobbly’ toilet tightened up as a bonus. Yesterday afternoon I had a problem with my garbage disposal. I called and told them what I had experienced and said I needed a new one. Immediately I was asked if I preferred to have them see if it could be fixed. (It is at least a decade old). I was asked that same question when he arrived this morning. I really appreciate the fact that they are trying to do what is best for my situation and not just sell me something. It was put in quickly and cleanly. As a big bonus (as far as I’m concerned) was how my dog was treated. She knows a good person when she meets him.
Sue Sorden
Sue Sorden
17:16 16 Nov 18
My new furnace and air conditioning unit were replaced today. I am so pleased with the care, consideration and professionalism that truly describe my experience from start to finish (evaluation of my very old furnace/ac, recommended replacement, and getting the job done). The installation was on time, neat, and carefully completed. I’m very happy (thank you Roberts!) and I highly recommend.
Barbara Willey
Barbara Willey
23:37 06 Dec 18